Reservations: Please call or e-mail us to schedule your party 4 weeks in advance of
your party date. Once you have chosen a party date and time, you will need to call or visit us with your deposit in
order to reserve the space.
Deposit: A non-refundable
$100 deposit is required to secure your party date.
Forms
of Payment: We accept cash, check , credit cards or money orders made payable to A Simple Wish LLC.
The balance is due the day of the party.
Party
Pictures: Your
party picture will be emailed to you @ one week after your party. Call us if there is any problem receiving them via
email.
Gratuity and Tipping: A gratuity is not required,
but is accepted and always appreciated for a job well done.
Minimum/Maximum
Attendance: Our party packages are designed for a minimum of 8 guests (including the guest of honor), and a
maximum of 15.
Spa and Glamour
parties should not exceed 10.
RSVP
Confirmation: Please contact us at least one week prior to your party to confirm to confirm your final
guest count. This will be the number we use to determine appropriate quantities for costumes, crafts, food (if applicable),
etc and we will charge accordingly.
Special
Discounts: Weekday bookings on Monday through Thursday are eligible for a 10% discount, which must be
requested at time of booking.
Length
of Party: From experience the ideal length of a party for children 8 and under is 2 hours. Therefore
our parties will last between 1 ½ to 2 hours.
Attendance
of guests: Some guests may not show up to the party even if they RSVP. Please remember that we
charge according to the final guest count that you provide prior to the party, not the number of children that show up.
Siblings
of guests: Our party packages cover only the guest of honor and their guests. Please include any
siblings in the final guest count if you would like for them to participate in the party activities.
Late
Arrivals: Please advise all the guests that the party will begin promptly at the scheduled time.
All activities are carefully planned out, and any child arriving late may join the activities at the point that they have
progressed. This is necessary to ensure the least amount of disruption to the party, and your understanding is appreciated.
Disruptive
Children: The party hostess is responsible for the flow of the party and the party activities.
We kindly ask that you monitor disruptive behavior and attend to any child who does not want to participate. This will
help us to provide the best possible party experience for you and your child.
Guest
Attire: Many of our parties include costumes/dress up. We ask that girls come wearing tights
(at least stockings). Girls attending a princess party have the option of bringing along a pair of fancy shoes to wear
with their dress. We recommend light clothing for our spa party attendants to wear under their robes. Boys will
wear costumes over their clothes. **Please make sure all nail polish is off prior
to attending a party or photo shoot at A Simple Wish.
Food
Allergies: If you choose to include a catered menu for your event, it is the responsibility of the client
to check with party guests for specific food allergies. Should any of your guests have severe food allergies, we suggest
that either you or the child’s parent provide an alternate menu for that child.
Liability: A Simple Wish
llc and its owners and employees assume no responsibility or liability for accidents, allergies related to food items, clothing,
or make-up, injuries to party guests, or property damage. As professional event planners, we can assure you we will
provide a safe and entertaining environment for your guests.
Damage: We understand
accidents can happen, however, the client may be held responsible for excessive damage sustained to costumes and property
of A Simple Wish LLC.
Adults at the Party: We ask that
the parents of the birthday child stay for the duration of the party to attend to possible needs of the children. We
are not a babysitting service. We have room to accommodate just a few adults to stay and help with the fun. Many
of our parties are high-energy with dress up, photo taking, crafts and lots of movement. If there is ample room without
interference we welcome an audience. However, we strive to create an environment of “fantasy” so we kindly
request your assistance in keeping the noise level to a minimum. The remaining parents may return for the second half
of the party, but again, we ask that onlookers keep the noise level down so the children do not get distracted and can adequately
hear instructions from the hostess.
Cancellations
and Rescheduling: Once your party is booked and the deposit is paid the party can only be postponed one time.
Based on the availability, we will gladly work with you to reserve an alternate date for your party. If you decide to
cancel your party for any reason, the deposit is non-refundable.
Outside
Food and Beverages: For purpose of maintaining the highest quality of our costumes, we kindly ask that any food
and beverages that will be served to the children while in costume be approved beforehand. Beverages should be light
colored or clear (no cola products or fruit punch) and please, no food items containing tomatoes, tomato sauce, strawberries,
raspberries, chocolate, or dark colored jellies. We reserve the right to refuse certain food items that may damage
our costumes. Please let us know before hand what food items you would like to serve. Although we understand accidents
happen, the client may be held responsible for excessive damage to A Simple Wishes property.
A Simple Wish LLC
has provided this account of your policies and terms of service with the assumption that you have read and agree to our policies
before signing the party agreement. Please ask for clarification if there are any questions regarding the above policies
before reserving your party.
